'A TRADITION OF EXCELLENCE' SINCE 1949

 
 
 
 
 

The Name You Know
and Trust


     
  

Dear RIHI,

I purchased windows from you in 1997 and want to tell you how delighted we were with our purchase. We found that the windows kept our home warm and quiet. I loved tilting them in for easy cleaning. We always felt safe when the windows were left open because of the safety locks.

  Bill, the installer was very professional and thorough. He cleaned up after the windows were installed so that we didn't even know that he worked on the house. We missed our windows so much that when we moved in this house we knew we would be calling you for our new windows again, and we did. We ordered 11 new windows today and can't wait until they are in.

 

Sincerely,
Mary Lou & Charles Corbin

 
  Dear RIHI,

It will be our pleasure to recommend your company to other prospective customers. Your sales personnel were very helpful and informative.There was a wide variety of styles and colors of siding and trims to choose from and the quality of the vinyl was first rate.

  The men who did the work were courteous and professional and did the little extras we weren't expecting. A pleasant surprise.
We also had a bow window replaced with a bay window. Together with the siding it transformed our drab house into a beautiful home. Thank you so much.
 
Sincerely,
Robert & Mary Nerbonne

 
 

Dear John & Anthony,

Many thanks for a job well done. I certainly will not hesitate to recommend your fine company every chance I get.

Darren, Jack, Mike, Sebastian, Gil and the four roofers are certainly a credit to your operation. The roof looks great and Gil went above and beyond with all of his hard work installing flashing, edging and gutters.

I am certainly a satisfied customer.

 


 
Sincerely,
Louise O'Brien

 
  Gentlemen,

This letter is to advise you of the extremely positive experience we have had doing business with you and your company. We had spoken to several other companies about replacing our windows and siding our home. Some said such things as "we guarantee the windows for the life of our company", which sounded good until we learned, upon questioning them, that their companies had been in business for under two years. Some guarantee!

 

When you visited us, you told us of the many features about your products that others glossed over during their presentations. Your windows were easily the highest quality ones we saw. We can't say enough about the workmanship and attention to detail that went into the replacement of our windows and siding of our home. A fear many homeowners have is that a flat rate job can result in rush work. Not so with your people. They took the time to make sure even the slightest detail was perfect and to our satisfaction! As an example, after they began installing the siding trim, they asked if we were happy with the color. They said if we weren't they would start over with the other trim color, at no extra cost to us. When they replaced our porch, they decided to remove the old brick and mortar one, rather than simply build over it as orginally agreed. This was not part of our original contract, but they felt the result would be aesthetically better, and so the porch was removed, again at no extra cost to us.

The windows are solid, well-installed, and easy to operate and clean. The siding job was meticulously done and has prompted many compliments from neighbors and passers-by. Your company made several follow-up calls and visits to insure that we are satisfied in every way and have told us we can call back a year, or ten years later, if we have any questions or concerns.

RIHI is a first rate company and we are very happy we chose you for our home improvement needs.

 
Sincerely,
Paul N. Despres